what they say
At St James Leather we are proud of our products and the service we offer. We would like to share with you some of the comments made by our customers. Please feel free to send us your comments about individual products, the range, the service we provided or what you feel may make a good addition to the range etc.
Having recently purchased a gift for my husband from your site I was just wanted to say how convenient it was to have the wallet sent direct to his office already wrapped with a little message on. Worth the little extra I think. He was bowled over.
J Boyle, Milton Keynes
Leather iphone case
I have a St James purse in brown and wondered if you had thought about producing a matching case for an iphone. Why not for the new ipad as well. I would definitely want all my accessories to match. Please email me if you do.
C McDonald, Derby
Honestly, I always leave it to the last minute to get the wife a gift for her birthday. Couple of clicks on your site and I was sorted. Now she has a new personal organiser, plus I know exactly what to get her for our anniversary ... a matching purse and key ring. Bloomin Brilliant!
B Jackson, Wellingborough
Not many people use cheque books any more and we struggled to find a wallet / cheque book holder for my father until we visited your website. He was chuffed to bits with it and he commented how nicely wrapped it was. Thank you we shall definitely pass on your details.
A Summers, Nether Heyford
Luxury iphone pouch is a real gem!
I'm loving my new iphone pouch by the way, feels really nice to touch and protects my pride and joy from accidents! It came in the post in a rather nice package too, lovely finish, thank you very much.
The wallet arrived today, of superb quality!
I cannot express how pleased I am with the service i've received and the lovely craftsmanship I have purchased
Harry Wolstenholme . Somerset
What a wonderful website, beautiful classic products & a smooth, easy to follow, checkout system - that was a pleasure to use. Thank you St.James.
Charlotte Vincent . Cobham
I would just like to say thank you very much for the extremely prompt service I have received.
I will definately shop with you in the future & will not hesitate to recommend your company to friends & family.
Miss Aisha Hunter, West Lothian
Quick Delivery and great service
I paid no delivery and the product arrived the next day which I thought was amazing since I had ordered the wallet in the afternoon. I am also very pleased with the excellent quality
it is exactly what I'd been searching for and I am looking forward to giving it to my husband as a present.
I have just received delivery of a variety of your leather products after having bought first one, then two chequebook holders. I must just write to thank you for the truly stunning standard of your products which have delighted me. So rare to see leather items of this quality, made so accessible via a good website and with so much thought having gone into their utility. I'm really grateful and will watch your expanding range with real interest in the future.
Just like to thank you for the excellent service the wallet arrived today by recorded delivery and is great.
I just felt I had to write to say how impressed I am with your product and your service.
For many years I have had a Swaine Adeney wallet but it has slowly deteriorated and now looks positively scruffy. They don't currently show any wallets on their website (although I did look on their website a year ago and found that a wallet similar to mine was nearly £300) so I needed to find another company. I trawled through so many websites until I found yours and you had a product which seemed, from the pictures, to be just about ideal. I ordered it yesterday and expected to receive it some time in the next week or so - especially as delivery was included in the price.
It has now just been delivered, by Royal Mail Special Delivery, and I wanted to make a few comments:
(i) The wallet is absolutely superb! The quality of the leather is fantastic and the contrasting pale tan leather lining is really lovely. On my old Swaine Adeney wallet, the silk had worn away in one part to reveal the cardboard stiffening, there was only a silk lining, no leather lining at all; yours already seems a vastly superior product AND excellent value.
(ii) The fact that free delivery was actually next day Royal Mail Special Delivery was a real surprise, and bonus, demonstrating that you are a company with the right attitude to customer service - the key to survival in these hard economic times.
(iii) The 10% discount on any subsequent purchases will ensure that I will most certainly be purchasing from you again.
(iv) The whole purchase has been so perfect, from the ease of use of your website, through to the quality packaging and the excellent product.
I don't use Twitter, but my wife does and she will certainly be posting good things about you. She runs her own business selling personalised towels and her guiding principle is customer service - she goes the extra mile to make sure her customers are happy and will use her again - just like your company.
I run a small Marketing & Design consultancy so I can appreciate the time you have spent in terms of design of your logo, the website and your overall presentation - congratulations, you have done a great job.
Once again, I just wanted to let you know how impressed I am with both the wallet and the service.